FAQS

CARING FOR YOUR PIECE

Every piece is unique and should be treated with care to ensure that they will be used, talked about, and admired for years to come. Clean your handmade cutting boards after each use by hand with a little soap and hot water. Do not put your board in your dishwasher. Wipe by hand and allow it to dry upright. White vinegar, hydrogen peroxide, or lemon can be used to disinfect and remove harsh odors. Use a food-safe mineral oil to polish your board. This will help maintain an attractive finish, prevent cracking, and seal the grain against bacteria and the penetration of moisture.

Flax seed oil, coconut oil, walnut oil (unless you have a nut allergy), butcher block oil, and beeswax are all suitable alternatives. Stay away from vegetable oils, which will turn rancid quickly.

Warm the oil slightly before applying. Rub the oil with a lint-free cloth in the direction of the wood grain. Allow the oil to soak in between each coat, you will need to apply about 4-5 coats. This is a process but you only need to do this about once a month (unless you’re OCD, OCD, OCD…). Wait about four to six hours and then wipe off the excess oil that did not soak in all the way.

1. Do not leave your wood cutting board in standing water. This can cause the board to split.

2. Store your handcrafted cutting boards in a clean, dry place and away from food products (or bears.…they’re aggressive)

3. Do not stack your handmade wood cutting board with other boards or kitchen utensils when drying (Your board may be a bit conceded). Allow board to dry separately.

 

BARTERING

We welcome bartering, if there is a piece you like and you have something that you feel we would like....contact us. Lets see what we can do.

Here are some things we like:

Tools (stuff for woodworking or general construction.)

Farming and Gardening Tools

Firearms

Archery Gear

Hunting Gear

Baking Supplies (what??? its for our wives)

I think you get the point.

 

IS EVERYTHING HANDMADE?

Short answer: YES

We have make every effort to make everything with our bare hands. We also do our best to mill our own wood for the product we make. When we are unable to do that we use suppliers that are local and believe in preserving this craft. Our supplies, cut down trees the old fashion way, but prefer trees that have fallen naturally, mill every tree to get the most out of it, age the trees under a watchful eye and then hand deliver to us.

We carefully choose the woods that we will blend together and then begin the process of bringing them to life.

SHIPPING & RETURNS

TERMS & CONDITIONS

SHIPPING

We ship anywhere in the US. We ship orders within 2 working days; however, we can’t directly control delivery times once the package has left our hands. It is safe to assume that your order will arrive in your hands within 5 to 7 days, unless there "Perfect Storm" or raccoons have invaded. Once you are received your board, we can begin the bragging...just sayin'

If you have certain shipping needs, feel free to contact us and we can do our best to make it happen..

If your billing and shipping addresses aren’t the same, we will contact you to make sure that you meant to do that or that your CC was not stolen by crazy flying monkeys.

Returns:

If at any time you are unsatisfied with your product, used or unused, please contact us. Our goal is make sure you are satisfied with your purchase. Call or email us and lets discuss the issue and we will do our best to make it right. We are more that happy to refinish it, fix it, or exchange it.

WARRANTY

Nothing would please us more if we could say that our products have a "lifetime warranty", however once a piece is used it will begin to fade. As you use each piece is will get nicks, scratches and dents. Over time your piece will show signs of wear, hey it happens to us all. Check our care FAQs section to learn how to care for your piece. But, if you are not satisfied with your piece please feel free to contact us.

SECURITY

We take this very seriously and make every effort to ensure your information is safe. All of our processing is done by Square and they meet or exceed the standards required. You can read more about them at Squareup.com

COPYRIGHT

The information on this is site is for general purposes. You can use this site for purchasing services or products. DO NOT STEAL OUR STUFF. You may not any portion of this site without written permission. This includes graphics, text, images or downloads. Its just not cool to do.

CURRENCY AND PAYMENT OPTIONS

Currently we take all major credit cards. If your are unable to pay but would like one of our pieces, contact us and lets see what we can work out, we love to barter.

ELECTRONIC COMMUNICATION

From time to time we like send out discounts, specials and even freebies to our guests. So by using our site you give us permission to do that. Don't worry we will not flood you with useless junk, also you can unsubscibe when ever you would like.

UNAVAILABLE ITEM

Because we are creating pieces from what the earth gives us, sometimes certain pieces are not longer available. Also every piece is different and unique. If there was a piece that you wanted let us know and we will do our best to recreate it for you.

PRIVACY POLICY

PRIVACY

We do not share, sell or give out your info for any reason. We don't want it done to us, so we won't do it to you.

©2015 Third Coast Woodworking, All Rights Reserved